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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Douglas Lloyd

October 27, 2026

5 out of 5 rating by Douglas Lloyd
"Brent and the team and very knowledgeable and helpful. The office is also quite easy to access and comfortable, not so much the corporate feeling we’re used to."
We responded:
"Thank you for the wonderful review, Douglas! 🏡 We love hearing that Brent and team made you feel right at home! Creating a welcoming atmosphere where our customers feel comfortable and cared for is so important to us. We truly appreciate your business and are grateful you chose our agency. Stop by or give us a call anytime you need us! 🌟-Shawn"
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Michael Santos

October 20, 2026

5 out of 5 rating by Michael Santos
"Knowledgeable, Very good guy and friendly, he Knows about Queens New York so he’s family"
We responded:
"Thank you for the great review, Michael! 🗽 We love hearing that you were able to make a personal connection with our team, especially over a little Queens, New York connection! It's always nice when doing business feels like catching up with family. We truly appreciate your trust and business. Please reach out anytime you need us! 🙌 -Shawn"
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mcmarc

October 19, 2026

5 out of 5 rating by mcmarc
"I worked with Brent Williams to lower my car and homeowners insurance rates. He was knowledgeable and had great patience with me through the entire process."
We responded:
"Thank you for sharing your experience! 🏡 We're so glad Brent was able to help you save on your home and auto coverage while making sure you felt comfortable every step of the way. We'll be sure to pass along your kind words to him! We truly appreciate your business and the opportunity to earn your trust. Please reach out anytime we're needed! ☀️ -Shawn"
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Esther Rodriguez

October 16, 2026

5 out of 5 rating by Esther Rodriguez
"Carter was totally professional, informative and kind. He answered my questions to my total satisfaction. He even had a sense of humor. It was nice talking to a real person as I am not a huge fan of Ai…Thank you Carter for your excellent customer service."
We responded:
"Esther, thank you so much for the thoughtful review! 😄 We're glad Carter made your experience both enjoyable and informative, with a little humor along the way! We believe there's nothing quite like having a real conversation with someone who genuinely cares. We truly appreciate your business and will be sure to share your kind words with Carter. Please reach out anytime, we're always happy to help! -Shawn"
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Suzanne Arapi

September 29, 2026

5 out of 5 rating by Suzanne Arapi
"Jesse has been great to work with, from car insurance and homeowners insurance to investment property insurance and now life insurance. He always takes the time to explain everything in detail and makes you feel valued and important. I’m very happy with his service and truly appreciate how helpful, knowledgeable, and attentive he is. I highly recommend Jesse!"
We responded:
"Thank you so much for taking the time to share this, Suzanne! 🌟 We love hearing that Jesse has been there to help as your insurance needs have grown and changed over time. Making sure you understand your options and feel well taken care of is so important to our team. We truly appreciate your continued business, trust, and recommendation. Jesse and the rest of our office are always here whenever you need us! 🙌 -Shawn"
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Anne Kemp

September 24, 2026

5 out of 5 rating by Anne Kemp
"I have been a State Farm insurance customer for a few years and I need to say that every single person that I have interacted with at the office or over the phone has been stellar. They even reached out recently just to go over and review my policies with me to be sure they still fit my needs before they renew next month. I have never had that experience with any other insurance company and I have been buying insurance for my home and car for over 40 years."
We responded:
"Thank you so much for taking the time to share this, Anne! 🏡 We’re especially happy to hear that the proactive policy review stood out to you. Making sure your coverage continues to fit your needs as life changes is an important part of how we want to take care of our customers. We’re grateful for your continued trust and business over the years, and we’re always here whenever you need us! -Shawn"
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Tamara Ely

September 24, 2026

5 out of 5 rating by Tamara Ely
"Helped navigate the process and took extra care to ensure needs were met."
We responded:
"Tamara, thank you for sharing your experience! 🌟 We’re happy to hear you felt supported throughout the process and that our team took the time to make sure everything was handled with care. We appreciate your business and trust in our agency. Please reach out anytime we can help! -Shawn"
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Brandy McLaughlin

September 18, 2026

5 out of 5 rating by Brandy McLaughlin
"Very informative and patient! Thank you very much for all of the explanations and repeating yourself numerous times for me. I appreciate the kindness and patience. You are great at what you do!"
We responded:
"Thank you for taking the time to leave such a thoughtful review, Brandy! 🌻 We’re so glad you felt comfortable asking questions and were given the time and attention you deserved. We truly appreciate your business and trust in our team. If anything else comes up, please reach out, we’re always happy to help! -Shawn"
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Latee Royal

September 16, 2026

5 out of 5 rating by Latee Royal
"Very helpful, fast, efficient and pleasant!!! Thank you!"
We responded:
"Latee, thank you for the kind review! ⚡ We’re happy our team made your experience smooth and easy from beginning to end. We appreciate your business and look forward to helping you again whenever you need us! -Shawn"
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Angelica De Oleo

September 11, 2026

5 out of 5 rating by Angelica De Oleo
"She is very nice and patient! She will also recommend you the best."
We responded:
"Thank you for the kind review! 🌷 We’re so glad you felt comfortable and well taken care of throughout the process. We truly appreciate you choosing our agency and trusting us with your insurance needs. If you ever have questions or need anything, we’re just a call away! -Shawn"
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Eric Schoener

September 10, 2026

5 out of 5 rating by Eric Schoener
"I have been working with the Shawn Leh State
Farm agency for many years. They are always there to answer any questions and work to get the best results for their clients."
We responded:
"Thank you so much for the great review and recommendation, Eric! 😊 We’re thankful for the opportunity to take care of you. We truly appreciate your business and support. Please reach out anytime you need us! 💙⭐ -Shawn"
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Naiseja

September 10, 2026

5 out of 5 rating by Naiseja
"Great service I recommend Shawn to anyone who needs his service"
We responded:
"Naiseja, thank you so much for the wonderful review! 😊 We’re thrilled to welcome you to our agency and glad your experience with our team has been such a positive one. We truly appreciate you choosing us for your insurance needs and look forward to being here for you for many years to come. Please reach out anytime, we’re always happy to help! 💙 -Shawn"
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Rebecca Tallarico

September 9, 2026

5 out of 5 rating by Rebecca Tallarico
"Eric McBride was very helpful and easy to work with!"
We responded:
"Rebecca, thank you so much for the great review! 😊 We’re glad Eric made the process easy and took great care of you. We truly appreciate your business and your trust in our team. Please reach out anytime, we’re always happy to help! -Shawn"
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Kay May

September 5, 2026

5 out of 5 rating by Kay May
"If your looking for business, auto or life insurance, Carter is a great agent to have on your side! He is very prompt and goes above and beyond to make sure needs are meet."
We responded:
"Thank you so much for the wonderful review! 😊 We’re glad Carter has been there to help with your insurance needs and make sure you’re well taken care of. We truly appreciate your recommendation and your business! Whether it’s business, auto, life, or anything else, please reach out anytime, we’re always happy to help! 💙⭐ -Shawn"
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Joanna Fisher

September 5, 2026

5 out of 5 rating by Joanna Fisher
"Courtnie Russo is an excellent agent! Helped us every step of the way. Thanks again State Farm for the many years of great service!"
We responded:
"Thx Joanna"
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Ashley Nicole

September 2, 2026

5 out of 5 rating by Ashley Nicole
"I really enjoyed speaking with him he has a good personality, Such an awesome agent! I usually dont like shopping around for insurance but he made the process as easy as he could! Thanks a bunch!!"
We responded:
"Thank you so much for the great review, Ashley! 😊 We’re so glad our team made shopping for insurance an easy and enjoyable experience for you. We truly appreciate you choosing our agency and trusting us with your insurance needs. Thanks again for your business, and please reach out anytime, we’re always happy to help! 💙⭐ -Shawn"
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Richard Hawk

August 28, 2026

5 out of 5 rating by Richard Hawk
"Shawn & Jesse were incredibly easy and knowledgeable to work with."
We responded:
"Thank you for taking the time to leave us a great review, Richard! ⭐ We’re so glad Jesse made everything easy and took great care of you. We truly appreciate your business and recommendation. Please reach out anytime, we’re always happy to help! 💙 -Shawn"
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Georgette Luchansky

August 26, 2026

5 out of 5 rating by Georgette Luchansky
"Eric was extremely helpful and answered my question in a prompt and professional manner. During our call, Eric had suggested other features that State Farm offered that would help with future retirement needs. My husband and I plan to contact Eric when his retirement starts early next year. I am glad Eric told us about this. We did not know State Farm offered assistance with retirement plans. Overall, Eric was professional and knowledgeable. Definitely someone you can trust with any insurance needs."
We responded:
"Thank you so much for taking the time to share your experience, Georgette! 🌟 We’re glad Eric was able to answer your questions and introduce you to some additional options to consider for the future. We’ll be sure to pass along your kind words to him! We truly appreciate your trust and business and look forward to helping you and your husband again when the time comes. Please reach out anytime! 😊💙 -Shawn"
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Neil O'Malley

August 24, 2026

5 out of 5 rating by Neil O'Malley
"Carter was a great help in adding a car and new driver to my policy."
We responded:
"Neil, thank you for taking the time to leave us a review! 😊 We’re glad Carter made updating your policy an easy experience. We truly appreciate your business and trust in our team. If you ever have questions or need anything else, please reach out! 💙 -Shawn"
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SHARON KAUCHER

August 24, 2026

5 out of 5 rating by SHARON KAUCHER
"Eric McBride & Shawn Leh were extremely helpful in going over our insurance needs. Highly recommend!"
We responded:
"Sharon, thank you so much for taking the time to leave us a review! 😊 We’re glad we took great care of you and made sure you felt confident in your coverage. We truly appreciate your business and recommendation! Please reach out anytime, we’re always happy to help. 💙⭐ -Shawn"
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Cory Redden

August 20, 2026

5 out of 5 rating by Cory Redden
"Very fast and super helpful!"
We responded:
"Cory, thank you for the 5-star review! ⭐ We’re glad our team could make everything quick and easy for you. We truly appreciate your business and support. Please reach out anytime you need us! 😊💙 -Shawn"
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Bobby Kennedy

August 17, 2026

5 out of 5 rating by Bobby Kennedy
"Extremely helpful and very great with communication helped me understand anything I had questions about!"
We responded:
"Thank you so much for the great review! 😊 We’re happy to hear our team made everything clear and kept you informed throughout the process. We truly appreciate your business and trust in our agency. Please reach out anytime, we’re always here to help! 💙 -Shawn"
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phyllisha rex

August 14, 2026

5 out of 5 rating by phyllisha rex
"The gentleman I talked to was very kind and helped me to get my insurance back up and going after not driving for about a year!! I truly appreciate his patience"
We responded:
"Thank you for sharing your experience! 🌟 We’re glad our team could make getting your coverage started again a smooth and comfortable process. Your kind words mean a lot to us, and we truly appreciate your business. Don’t hesitate to reach out if you ever need anything! 😊💙 -Shawn"
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Gary Smith

August 13, 2026

5 out of 5 rating by Gary Smith
"I want personally thank Carter, and State Farm for his assistance with making the changes to my insurance police. He was great with explaining the changes i needed. I highly recommend Carter, and State Farm Insurance for all your insurance needs. Thank you Carter."
We responded:
"Thank you so much for taking the time to leave us a review! 😊 We’re glad Carter made everything easy to understand and helped you feel confident with your coverage updates. We truly appreciate your business and recommendation. Please don’t hesitate to reach out whenever you need us! 💙 -Shawn"
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Justin Boddie

July 9, 2026

5 out of 5 rating by Justin Boddie
"Very nice"
We responded:
"Justin, we appreciate the kind words! 😊 If you ever need anything insurance-related, please reach out anytime. 🌟 -Shawn"